All Systems Operational
Employment Hero Website ? Operational
HR Software ? Operational
90 days ago
100.0 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
99.95 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
99.95 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 22, 2024

No incidents reported today.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024

No incidents reported.

Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024
Completed - The scheduled maintenance has been completed.
Dec 15, 00:10 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 23:00 AEDT
Scheduled - Our engineers will be performing maintenance on our HR and Swag services on Saturday, December 14th, 11:00pm to 12:10am AEDT.

These services will be unavailable for the duration of the maintenance.

The rest of our platforms will be unaffected.

Thank you.

Nov 29, 11:46 AEDT
Dec 14, 2024
Dec 13, 2024

No incidents reported.

Dec 12, 2024
Resolved - This issue has been resolved.

Thank you for your patience.

Dec 12, 14:54 AEDT
Identified - The following services are currently unavailable:

- HeroAI
- SmartMatch searches
- AI widgets (shoutout, AI candidate summary etc)

Our engineers are investigating the issue.

Thank you.

Dec 12, 13:14 AEDT
Dec 11, 2024

No incidents reported.

Dec 10, 2024
Resolved - This incident has been resolved.
Dec 10, 09:01 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 13:24 AEDT
Investigating - We are aware that some EH HR reports are not working as intended. We are currently investigating this issue.
Dec 9, 09:37 AEDT
Dec 9, 2024
Dec 8, 2024

No incidents reported.